Privacy Policy

We collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected:

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
  • First name and last name
  • Email address
  • Phone number
  • Street address, City, State, ZIP/Postal code
  • Payment information (e.g., credit card details, billing address)
  • Details about the service location (e.g., size of home, specific cleaning instructions)
• Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Eddy Cleanestic Services uses the collected data for various purposes:

• To Provide and Maintain Our Service: To schedule, confirm, and carry out our cleaning services at your location.
• To Process Payments: To bill you for services rendered.
• To Communicate With You: To respond to your inquiries, send you quotes, provide service updates, and notify you about changes to our services or policies.
• For Customer Support: To provide assistance and resolve any issues you may encounter.
• To Improve Our Service: To understand how our clients use our services so we can enhance our offerings, website, and customer experience.
• For Marketing Purposes: With your consent, we may send you information about promotions, new services, and special offers that may be of interest to you. You may opt out of receiving these communications at any time.

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information. We use secure third-party payment processors for all transactions, and your payment information is encrypted and transmitted securely.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Eddy Cleanestic Services will not sell, trade, or rent your Personal Data to third parties. We may share your information only in the following circumstances:

• With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, scheduling software) who have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Eddy Cleanestic Services
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public

You have certain data protection rights. You have the right to:

• Access: Request copies of the personal information we hold about you.
• Correction: Request that we correct any information you believe is inaccurate or incomplete.
• Deletion: Request that we erase your personal data, under certain conditions.
• Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information below.

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us:

• Phone: 857-506-5356
• Email: millienjeaneddy@gmail.com
• Address: 46 Blue Hill Avenue, Roxbury, MA 02119